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More Smashwords Stats Woes

If you read my review of Smashwords, you might want to check it again. I made a couple of edits. One thing I discovered was that, according to Smashwords, I’ve had zero downloads at the Apple iBookstore. This is patently false as I have 39 real ratings/eviews (meaning I didn’t ask friends to post them) plus I’ve downloaded the book at least twice (once to the iPad, once to the iPod). According to Smashwords, their data is accurate through May 28th. I’m not sure where the problem lies. It could be that Apple isn’t reporting correctly, or that there is a disconnect on Smashwords end. What I do know is that I’ll probably never know. I sent an email to Smashwords to inquire about it a week ago, but I doubt I’ll hear anything from them. Certainly, a week is enough time to send a cursory, “We’ll look into it,” response.

I find this whole situation troubling and, if you are planning on using Smashwords, you should too.

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